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Claims management for insurers

Manage insurance claims proactively with Risksmart. Benefit from specialist knowledge, data analytics, and claims services for insurers.

We specialise in end-to-end claims management services for Insurers

Are you allocating too much time, effort and cost to managing your claims portfolio?

Are rising claims costs and escalating premiums impacting your portfolio’s profitability?

Do you face challenges in gaining clear visibility and control over your critical claims exposures?

Partner with Risksmart to strengthen your claims management and protect your business in a challenging market 

With the rising frequency and severity of catastrophic events in Australia, seasonal spikes in claims are placing increasing pressure on insurers and cover holders.

In today’s environment, where regulatory scrutiny and consumer expectations are higher than ever, maintaining service quality, protecting your reputation and ensuring compliance with industry standards is critical.

To effectively manage claims costs and uphold best practices, underwriters and cover holders benefit from partnering with a proactive, experienced claims management provider. Risksmart has a strong track record as a trusted third-party administrator (TPA), delivering efficient and timely claims resolution for both local and global insurers operating under delegated authorities.

Risksmart’s expertise spans a wide range of insurance classes, including

  • Commercial and residential strata
  • Commercial and residential landlord
  • Public liability
  • Product liability
  • Debt recoveries
  • Contract works
  • Employment liability 
  • Industrial special risk.

At Risksmart, we aim to help your business

Shorten claim lifespans through proactive management and early resolution

Avoid the expense and effort of recruiting and training additional staff

Control claim costs with effective in-house management and desktop assessments

Achieve optimal claim outcomes through our specialist product expertise

Enhance risk selection using advanced data analytics and detailed risk reporting

Maintain insured confidence with consistently high-quality claims service

Risksmart aims to safeguard your business

Risksmart works proactively with customers, law firms, claimants and insurance partners to protect your business and keep your costs under control.

Risksmart Claims Solutions Pty Limited (Risksmart) ABN 48 122 240 224.

Risksmart holds Australian Financial Services Licence 530859 under which Risksmart is authorised to provide claims handling services. This website contains general information, does not take into account your individual objectives, financial situation or needs and may not suit your personal circumstances. Risksmart is not a law firm and do not provide legal advice. Any statements on this website concerning insurance claims or legal matters are based solely on Risksmart’s experience as a claims handling service provider and are not to be relied upon as expert legal advice.

LCPA 25/1017