Claim solutions for insurers

Risksmart conducts a comprehensive assessment of policy coverage, liability exposure, claim quantum and defence or recovery potential, developing a tailored resolution strategy that includes expert engagement when required.

Risksmart works with a vetted panel of loss adjusters, engineers, building consultants and forensic loss preparers who deliver high-quality services at competitive rates. We actively manage these experts to control costs, and ensure claims progress efficiently and proactively.

Risksmart’s team consists of  highly experienced insurance claims professionals specialising in multiple lines of insurance. We apply our expertise to deliver optimal outcomes, prevent policy leakage and maintain exceptional claims service standards for your insureds.

Risksmart enforces a strict settlement process managed through a dedicated Trust Fund, requiring dual signatories and a controlled payment approval system. All monthly payments are transparently reported to co-insurers via detailed bordereaux, clearly separating indemnity and expense costs.  
 
These reports track reserves, payments made to date and incurred values, including any aggregate erosion.

Risksmart leverages an advanced claims platform to generate comprehensive bordereaux and risk analysis reports. This enables the identification and management of emerging risks by location, cause and season, supporting underwriting decisions and safeguarding the portfolio.